Director, Division Operations - North Bay/Sacramento/Colorado
Company: Bloomingdale's Inc.
Location: Walnut Creek
Posted on: October 20, 2024
Job Description:
Director, Division Operations - North
Bay/Sacramento/Colorado
- Full time Schedule
- $129,840
- -
- $216,480
- Annually*
- * based on job, location, and scheduleJob DescriptionBring Your
Amazing Self to WorkAt Macy's, Inc. we're on a mission to create a
brighter future with bold representation for all. This is our
Mission Every One. We know that each person here is unique. So we
respect and invest in each individual to create growth, pride, and
satisfaction. Our success will be built on amazing colleagues,
working together.Job OverviewThe Divisional Operations Director
actively supports all store functions, including merchandising,
operations, and asset protection programs. They bear direct
responsibility for assigned divisions/stores in collaboration with
the Division Vice President(s) of their designated Divisions. In
their role as the Operations Leader, they actively collaborate on
strategy and development with Central Leaders, Supply Chain,
Procurement, Business Resiliency, and Legal.Their primary
responsibilities involve driving sales, maximizing profitability,
controlling expenses, and achieving shortage goals. Additionally,
they play a crucial role in supporting the Regional Senior Director
of Operations by implementing Omni Channel initiatives, managing
expenses, overseeing shortage programs, handling fulfillment,
logistics, inventory, customer service, housekeeping, and safety
standards.What You Will Do
- Drive sales goals by executing regional and enterprise
priorities, identifying business opportunities for assigned
divisions and stores.
- Serve as the Omni Leader in the Region, collaborating with
supply chain, central fulfillment, and store omni captains to
establish priorities and optimize execution.
- Support the development of Store Manager and Division Vice
President operational business acumen, ensuring clear communication
of operational objectives, priorities, and measurable metrics to
store teams.
- Identify and address operational challenges by providing
leadership support to store and division teams.
- Achieve high operating standards within assigned divisions,
overseeing merchandise receipts productivity, replenishment,
workload planning, reverse logistics, fulfillment, and stockrooms
in line with company standards.
- Establish a high level of shortage awareness and effectiveness
through audits. Ensure store teams understand and comply with
policies and procedures.
- Oversee expense/payroll management to meet planned
staffing/support budgets, non-payroll expense plans, and 4-wall
profit & loss.
- Conduct store visits to implement corporate operations
standards, developing action plans for improvement.
- Partner with Divisional Director of Asset Protection (DDAP)
Leaders, participating in asset protection initiatives when
necessary.
- Manage and communicate incidents impacting business or brand
protection.
- Collaborate with the Regional Senior Director of Operations,
and DDAP to develop, implement, and validate new programs and
procedures to reduce shortage.
- Provide leadership perspective to connect functional
initiatives to enterprise objectives.
- Model exemplary service, ensuring store teams deliver an
outstanding shopping experience.
- Reinforce compliance with policies, procedures, and training
during store visits.
- Review stores' facilities maintenance, safety, and emergency
protocols, maintaining selling floor security, safety, and
standards.
- Recruit, engage, and empower operations leaders and their
teams, fostering a culture that values retention, career
development, and succession planning.Skills You Will Need
- Leadership and Collaboration: Strong leadership skills for
effectively supporting and leading store functions, collaborating
with diverse teams and leaders.
- Strategic Management: Ability to actively collaborate on
strategy and development with various departments, including
Central Leaders, Supply Chain, Procurement, Business Resiliency,
and Legal.
- Sales and Profitability Optimization: Proven ability to drive
sales, maximize profitability, and achieve shortage goals through
effective strategies and initiatives.
- Effective Communication: Excellent communication skills to
ensure clear articulation of operational objectives to store teams
and successful collaboration with internal and external
stakeholders.
- Omni Channel Expertise: Experience as the Omni Leader,
collaborating with supply chain, central fulfillment, and store
omni captains to establish priorities and drive initiatives.
- Problem Solving and Operational Excellence: Strong
problem-solving skills to identify and address operational shortage
challenges, providing effective leadership support to teams. Track
record of achieving high operating standards within assigned
divisions.
- Expense Management and Financial Acumen: Proficiency in
overseeing expense/payroll management, meeting planned
staffing/support budgets, non-payroll expense plans, and 4-wall
profit & loss.
- Compliance and Program Development: Experience in conducting
store visits, implementing corporate operations and asset
protection standards, ensuring compliance with policies,
procedures, and training. Collaborating with leadership to develop,
implement, and validate new programs and procedures to improve
profit.Who You Are
- Dedicated to fulfilling ideals of diversity, inclusion, and
respect that Macy's aspires to achieve every day in every way.
- Candidates with a bachelor's degree or equivalent work
experience in a related field are encouraged to apply.
- Effective written and verbal communication skills; ability to
draft reports and other communications; present to management and
internal and external business partners; interpret documents i.e.,
safety rules and instruction manuals.
- Ability to carry out instructions given in written, oral, and
diagram form; solve problems involving several concrete variables
in practical situations.
- This position requires heavy lifting, constant moving,
standing, and reaching with arms and hands. Involves standing for
at least two consecutive hours, lifting at least 30 lbs. stooping,
kneeling, crouching, and climbing ladders. May involve reaching
above eye level. Requires close vision, color vision, depth
perception, and focus adjustment.
- Ability to work a flexible schedule with retail hours,
including day, evening, weekends, and/or holidays.What We Can Offer
You
- An inclusive, challenging, and refreshingly fun work
environment.
- Competitive pay and benefits rooted in principles of
equity.
- Health and Wellness Benefits across medical, dental, vision,
and additional insurance.
- Retirement Savings Plan with 401k match opportunity.
- Employee Assistance Program (mental health counseling and
legal/financial advice).
- Performance incentives, annual merit review and merchandise
discounts.
- Resources for continuous learning, career growth, and
leadership development.
- 8 paid holidays.
- Paid Time Off (first year prorated depending on start
date).
- Guild education benefit funds 100% of tuition, books, and fees
in designated programs.
- Colleague Resource Groups (CRGs) and give-back/volunteer
opportunities.
- Empowerment and autonomy to perform impactful work with
tangible results.About Macy'sNow is an exciting time for a Macy's
career as we continue to focus on creating exciting and memorable
experiences for every Macy's customer, whether their journey starts
online or in the store. Our opportunities in Sales, Merchandise,
Operations, Customer Service, Warehouse, Marketing, Asset
Protection, and other areas let you express your creativity and
commitment to excellence, grow your career and make a difference to
your Macy's colleagues and customers.Bring your creativity, energy,
and ideas to the Macy's team - Apply Today!
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Keywords: Bloomingdale's Inc., North Highlands , Director, Division Operations - North Bay/Sacramento/Colorado, Executive , Walnut Creek, California
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