Implementation Specialist -
Location: Pleasanton
Posted on: October 24, 2024
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Job Description:
Implementation Project Manager
Job summary
Implementation Project Manager is responsible for working with
clients and internal stakeholders during software implementation.
This position ensures that the implementation follows company
guidelines and meets client expectations. This position requires
that client meetings are held on schedule and that all required
work is completed by company and client does their required
testing. Once implementation is complete, follow up is required
until there is an assurance that all processes set in place during
implementation are being followed and everything is working as
intended.
Summary of essential job functions
? Provide process ownership for company software
implementations
? Gather client requirements for system setup and ensure set up is
completed accurately and in a timely manner
? Work with internal stakeholders to guarantee that effective
handoff to dedicated account executive is completed.
? Maintain exceptional verbal, written and other communications
with clients and co-workers to ensure clients have great
experiences with our company
Minimum requirements
? Minimum of 3 years project management experience
? Proven track record of success
? Knowledge and understanding of software as a service (SAAS)
business model
Abilities required
? Outstanding communication skills - verbal, written,
interpersonal
? Strong computer skills including the Microsoft office suite and
demonstrable computer literacy with internet based applications
? Understanding of basic insurance and employee benefits
? Strong and accurate analytical and mathematical skills
? Excellent client service instincts and judgment
? Attention to detail
? Ability to focus in an environment with constantly changing
priorities
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , North Highlands , Implementation Specialist -, IT / Software / Systems , Pleasanton, California
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