Technical Support Representative

Company: VirtualVocations
Location: Hayward
Posted on: October 30, 2024

Job Description:

A company is looking for a Technical Support / Customer Service Representative-Remote (Night Shift).

Key Responsibilities

Provide inbound customer support using a call flow guide
Resolve technical issues related to hardware, software, and client products
Track, document, and retrieve information in databases

Required Qualifications

1+ year of customer service experience
Technical support experience preferred
A high school diploma or GED
Ability to work an evening or overnight schedule
Proficiency in fast-paced multi-tasking

Keywords: VirtualVocations, North Highlands , Technical Support Representative, IT / Software / Systems , Hayward, California

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